Travel & Hospitality
Let us help you solve your toughest challenges
Airport Solutions
Shape the entire passenger experience
Airline Solutions
Elevate the customer journey
Hospitality Solutions
Deliver a superior guest experience
Rental Car Solutions
Improve the car rental experience
Digital Travel Solutions
Optimize the digital experience
Benchmark Studies Calendar
See list of profiled brands and publish dates

Product Spotlight
Introducing J.D. Power Passenger ViewSM
Know what is happening at your airport today. In these unprecedented times, North American airports are feeling the need to collect survey data from passengers while in their terminals more than ever. J.D. Power and Micrometrics is collaborating to help North American Airports and airport managers recover from COVID-19 with J.D. Power Passenger ViewSM , an innovative information solution that uses passenger smartphones to collect feedback for management decisions or service recovery. Contact us to learn more and obtain a trial license.

Experts You Can Count On

Michael Vermillion

Andrea Stokes

Michael Taylor

Jennifer Corwin
In The News
Let's Connect!
J.D. Power studies, products, and services are available for purchase. If you’re interested in subscribing to a J.D. Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a J.D. Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.