Advice on the Issues That Matter Most to the Insurance Industry
The J.D. Power Insurance Intelligence team combines a wealth of industry experience with 20+ years of customer behavior, interaction, and satisfaction intelligence data and insights from our research to help you improve the customer experience and turn your strategy into execution. Our industry and channel experts are ready to help you integrate the Voice of the Customer into your operations.
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Experts You Can Count On
Executive Managing Director
Stephen J. Crewdson, CPCU
Senior Director, Insurance Intelligence
Director, Insurance Intelligence
Director of Strategy and Planning
Insurance Intelligence Insights Library
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