Insurance is Faster. Easier. More Accurate

Customer Service Best Practices
With access to our expansive insurance consumer experience intelligence and behavior data, the power is in your hands: create data visualizations, augment analytics models, supplement internal tracking and research programs, stay on top of insurance industry trends. Industry leaders are rediscovering how J.D. Power's advanced data solutions can improve decision-making and optimize their business performance. Industry leaders are rediscovering how J.D. Power's advanced data solutions can improve decision-making and optimize their business performance. 

Harness the Power of Insurance Consumer Data

J.D. Power data and insights delivered by industry experts through world-class technology, give you the tools for improved business results - enabling faster decision-making and improved customization of your products and services.


Data Points Collected Per Vehicle


Data Network Partners


Data Points Collected Per Year


Vehicle Sales Captured Each Year


Insurance Consumers Surveyed Per Year


Longitudinal Data Points Collected


Direct Written Premium by Insurance Clients


Consumers Surveyed Per Year

Insurance Solutions

Let us help you solve your toughest challenges

Product & Underwriting

Improve the customer experience throughout the life of an insurance policy

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Examine the entire insurance policy selection process

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Analyze customer experience from FNOL through repair or settlement of total loss

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Service Operations

Identify and address service performance gaps

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J.D. Power Insurance Intelligence Products Solutions

Case Study

We recently put our data to work by collaborating with DealerPolicy to launch a new platform that offers a globally unique insurance buying experience. Our advanced and highly accurate matching algorithm, J.D. Power Intelligent Match, pairs customers and their preferences with carriers that suit them best. Fueled by our consumer ratings, the DealerPolicy FastPass app delivers insurance quotes with a score based on each customer's personal preferences, allowing for a customized experience that factors in more than just price.

"We believe that by working with J.D. Power, DealerPolicy Insurance can provide customers with more choice and information than any other venue for purchasing insurance."
- Travis Fitzgerald, CEO of DealerPolicy

J.D. Power Case Study DealerPolicy

Experts You Can Count On

Marty Ellingsworth
Marty Ellingsworth
Executive Managing Director
Marty's Bio
Stephen Crewdson
Stephen J. Crewdson, CPCU
Senior Director, Insurance Intelligence
Stephen's Bio
Mark Garrett
Mark Garrett
Director, Insurance Intelligence
Mark's Bio
Tony Soloman
Tony Soloman
Director of Strategy and Planning
Tony's Bio

Insurance Insights

Let's Connect!

J.D. Power studies, products, and services are available for purchase. If you’re interested in subscribing to a J.D. Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.

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For all other inquiries, you can contact us here.