Benchmark Studies
The key indicators and drivers of performance. View profiled brands and publication dates here.
Home Improvement
Delivers fundamental competitive consumer insights that manufacturers, retailers, and service providers need to improve the customer experience, market share and profitability
Experts You Can Count On

Jeff Conklin
Executive Managing Director, Global Business Intelligence
Jeff's Bio

Christina Cooley
Practice Lead, Home Intelligence
Christina's Bio
In The News
Featured Highlights
Sustainability Messaging Offers Basis for Differentiation in Retail Paint Market
Read More
Article/Insight
Integrated Approach to Digital Strategies Elevates Employee Satisfaction to Improve Customer Experiences in the Home Goods Sector
Read More
Article/Insight
Infographic | The Cycle of the Customer Experience
Read More
Let's Connect!
J.D. Power studies, products, and services are available for purchase. If you’re interested in subscribing to a J.D. Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a J.D. Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.