Thomas King is President, Data & Analytics Division and Chief Product Officer at J.D. Power. He is responsible for the overall strategic direction of the company’s growing D&A segment, including oversight of revenue and profitability; business development initiatives; marketing; budget management; new product development and execution; and other general operational plans.

Most recently, King served as Vice President, PIN OEM Operations, Digital Marketing Analytics, and Auto Finance. In this role, he led the company’s newly combined PIN, Digital Marketing Analytics and Auto Finance practices. Previously, he was the Senior Director of PIN Consulting & Analytics and was responsible for the ideation, creation and delivery of all PIN client-facing services including analytical reports and consulting services.

Prior to joining J.D. Power in 2005, Mr. King was in Global Market and Industry Analysis at General Motors. There, he analyzed the U.S. automotive industry, focusing on sales, pricing and incentive dynamics.

Mr. King received a master’s degree in economics, management and materials science from the University of Oxford in England.

Doug Betts is the President of the Automotive Division at J.D. Power. He is responsible for leading the strategy and operations for J.D. Power’s entire automotive division, which includes operations in the Americas, Europe and Asia Pacific.
 
Prior to joining J.D. Power in 2017, Mr. Betts was at Apple, Inc., where he helped lead the introduction of Apple’s latest product innovations. Previously, he held senior executive roles in global manufacturing and quality at FCA-Chrysler Automobiles as Senior Vice President & Global Head of Quality with responsibilities covering all Fiat and Chrysler brands and services around the world; Nissan Motor Corp, as senior vice president of Total Customer Satisfaction for North and South America including Nissan and Infiniti brands; and Toyota Motor Manufacturing as General Manager of Quality for full size trucks, SUV’s and minivans.
 
Mr. Betts received a bachelor’s degree in Mechanical Engineering from Georgia Tech.

Matthew Racho is Managing Director, Business Development and Configuration Solutions at J.D. Power. He leads the team responsible for developing and executing PIN’s retail strategy and business performance, focused on solutions to assist automotive retailers with insights that will drive decisions to improve sales and profitability.

Prior to his current position, Mr. Racho was responsible for the sale and delivery of information, real-time sales and marketing information, intelligence and insights that enable clients to realize business goals by selling the right products to the right customers at the right time and for the right price.

Prior to joining J.D. Power in 2000, Mr. Racho worked in roles at EDS, Detroit Diesel and Dialogue Marketing, gaining experience in marketing, product development, production system controls and optimization.

Mr. Racho received a bachelor’s degree from Eastern Michigan University and an MBA from The Eli Broad Graduate School of Management at Michigan State University.