Customer Experience and Digital Solutions

Turning the Voice of Your Customer Into Award-Winning Loyalty

J.D. Power Customer Experience and Digital Solutions

Are you connecting data and tangible action steps? Do you have a clear CX strategy? Are teams across your organization including front line staff engaged and aligned to common CX goals? Is your technology an enabler? Where is your organization today?

J.D. Power’s Customer Experience and Digital experts are focused on bringing together authentic, relevant data analytics, insights, and state-of-the-art technology to help you transform your customer experience and positively impact the future of your business.

Digital and Customer Experience Solutions

Let us help you solve your toughest challenges

Experience Management

Take your customer experience to the next level

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Journey Analytics

Elevate customer pathways to uncover and solve customer pain points

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Digital Intelligence

Enhance digital experiences to improve reputation and increase adoption

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J.D. Power Insurance Intelligence Products Solutions

Experts You Can Count On

Chris Hodges Headshot
Chris Hodges
VP, Customer Experience and Digital Solutions
Chris's Bio
Eric Inouye
Eric Inouye
Managing Director, CX Solutions
Eric's Bio
amit headshot
Amit Aggarwal
Managing Director, Digital Solutions
Amit's Bio
Scott Yamauchi
Scott Yamauchi
Managing Director, Digital Solutions
Scott's Bio
John Sundberg
Jon Sundberg
Director, Digital Solutions
Jon's Bio
Wade Stout
Wade Stout
Director, CX Solutions
Wade's Bio

Let's Connect!

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