We help automotive clients deliver on expectations
With industry experts and proven methods that yield measurable improvements, we help develop a competitive advantage by integrating the Voice of the Customer into the areas of strategic planning, product development, manufacturing, engineering, supply chain operations, launch and production, and sales and service.
"The definition of vehicle quality has evolved. Vehicle owners now expect defect-free vehicles that are also designed to meet their expectations."
Our independent, objective and data-driven approach
Independent & Objective
Ability to speak openly to drive change and effectively support manufacturing teams who may be too familiar with existing production system practices
Experience & Knowledge
More than 125 factory assessments in 20+ countries for 18+ years. Real world plant floor experience and extensive global factory knowledge
Utilize “Voice of the Customer” and other market requirements to assure that manufacturing operations are capable and focused on the critical issues
Dedicated Global Team
100% dedicated to evaluating and improving production facilities as well as leading and helping to implement changes that deliver measurable improvements