J.D. Power Automotive

Doug Betts is the President of the Automotive Division at J.D. Power. He is responsible for leading the strategy and operations for J.D. Power’s entire automotive division, which includes operations in the Americas, Europe and Asia Pacific.
 
Prior to joining J.D. Power in 2017, Mr. Betts was at Apple, Inc., where he helped lead the introduction of Apple’s latest product innovations. Previously, he held senior executive roles in global manufacturing and quality at FCA-Chrysler Automobiles as Senior Vice President & Global Head of Quality with responsibilities covering all Fiat and Chrysler brands and services around the world; Nissan Motor Corp, as senior vice president of Total Customer Satisfaction for North and South America including Nissan and Infiniti brands; and Toyota Motor Manufacturing as General Manager of Quality for full size trucks, SUV’s and minivans.
 
Mr. Betts received a bachelor’s degree in Mechanical Engineering from Georgia Tech.

Craig Jennings is the President of the Autodata Solutions division at J.D Power which includes its associated brands ChromeData and UnityWorks. Mr. Jennings is responsible for providing leadership concerning the growth and operations of the division’s Automotive data, content, OEM software and marketing automation offerings. Prior to the J.D. Power and Autodata Solutions merger, Mr. Jennings was the President and CEO of the Autodata Solutions company. He joined Autodata Solutions in 2007 with a primary focus on driving revenue growth by leading successful client sales, delivery and service organizations.

Before joining Autodata Solutions, Mr. Jennings served for 9 years as a Vice President at Digitas with a concentration on building the global digital marketing agency’s automotive vertical. Mr. Jennings began his career as an equity trader and analyst with Fidelity Investments. He transitioned to client services and then ultimately operations leadership, launching and managing various marketing, sales and operations for Fidelity’s high net worth offerings.

Mr. Jennings holds a BS in Finance from Bryant University and an MBA from Boston University.

Thomas King is President, Data & Analytics Division and Chief Product Officer at J.D. Power. He is responsible for the overall strategic direction of the company’s growing D&A segment, including oversight of revenue and profitability; business development initiatives; marketing; budget management; new product development and execution; and other general operational plans.

Most recently, King served as Vice President, PIN OEM Operations, Digital Marketing Analytics, and Auto Finance. In this role, he led the company’s newly combined PIN, Digital Marketing Analytics and Auto Finance practices. Previously, he was the Senior Director of PIN Consulting & Analytics and was responsible for the ideation, creation and delivery of all PIN client-facing services including analytical reports and consulting services.

Prior to joining J.D. Power in 2005, Mr. King was in Global Market and Industry Analysis at General Motors. There, he analyzed the U.S. automotive industry, focusing on sales, pricing and incentive dynamics.

Mr. King received a master’s degree in economics, management and materials science from the University of Oxford in England.