Homes Are Getting Smart
Your customers are looking for better ways to connect all their household features to their mobile devices. Find out which companies are rated the best in class in everything from smart thermostats to home security systems.
The key indicators and drivers of performance. View profiled brands and publication dates here.
Understanding the Voice of the Customer is critical to success in today’s highly competitive marketplace. Knowing how customers evaluate your company’s services, compared with those of your competitors, will help your company increase its competitive advantage by fine-tuning the practices that may drive high levels of customer satisfaction, increase loyalty and advocacy, and grow market share.
Delivers fundamental competitive consumer insights that manufacturers, retailers, and service providers need to improve the customer experience, market share and profitability