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Homes Are Getting Smart

Your customers are looking for better ways to connect all their household features to their mobile devices. Find out which companies are rated the best in class in everything from smart thermostats to home security systems. 

Data Analytics 7 400 350

Benchmark Studies

The key indicators and drivers of performance. View profiled brands and publication dates here.

Home Security

Understanding the Voice of the Customer is critical to success in today’s highly competitive marketplace. Knowing how customers evaluate your company’s services, compared with those of your competitors, will help your company increase its competitive advantage by fine-tuning the practices that may drive high levels of customer satisfaction, increase loyalty and advocacy, and grow market share.

Home Improvement

Delivers fundamental competitive consumer insights that manufacturers, retailers, and service providers need to improve the customer experience, market share and profitability

Experts You Can Count On

Jeff Conklin
Jeff Conklin
Vice President, Global Business Intelligence
Jeff's Bio
Christina Cooley
Christina Cooley
Practice Lead, Home Intelligence
Christina's Bio

Let's Connect!

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If you are a consumer with questions about J.D. Power surveys or study results, please contact us here.

For all other inquiries, you can contact us here.