J.D. Power Company Overview

Truth That Transforms

Delivering advanced data solutions that empower industry transformation

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At J.D. Power, we unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

By amplifying the voice of the customer through research and insights that focus on driving consumer loyalty and advocacy, we help brands around the world improve the products and services they offer – enabling better purchase decisions and powering better business results

Vision, Mission and Values

Our Vision
We are united in why we do what we do: To be the leader in providing advanced data solutions that empower industry transformation.

Our Mission
We are clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

Our Values
We strive to be Truth Finders, Changes Makers and Team Driven - the distinct behaviors that, together, define our unique culture. 

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.

Change makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts.

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History

We have been capturing and analyzing the Voice of the Customer globally for 50 years. Our industry benchmarks and reputation for independence and integrity have established J.D. Power as one of the world’s most well-known and trusted brands.

Leadership

Beyond our proven process, J.D. Power’s strength is its people. They offer diverse disciplines, talents, and expertise, but share one common goal: to generate growth and long-term value for our clients.

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Careers

Be where the voice of the consumer meets the value of the brand. At J.D. Power, you’ll be at the heart of commerce, working for a worldwide leader whose intelligence and insights are shaping the way people sell, and the way people buy.

Let's Connect!

J.D. Power studies, products, and services are available for purchase. If you’re interested in subscribing to a J.D. Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.

If you’ve received a J.D. Power survey and have questions or comments, please contact us here.

For all other inquiries, you can contact us here.