At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results.


Beyond our proven process, J.D. Power’s strength is its people. They offer diverse disciplines, talents, and expertise, but share one common goal: to generate growth and long-term value for our clients.

Our Research & Analytics

Our scientists, Ph.D. level statisticians and methodologists, ensure our research meets the highest scientific quality standards and provides advanced statistical support.

J.D. Power Customer Experience Index Model

J.D. Power is known globally as the customer experience benchmarking authority. Learn how our proprietary J.D. Power Customer Experience Index Model drives our powerful Industry Benchmarks.


Be where the voice of the consumer meets the value of the brand. At J.D. Power, you’ll be at the heart of commerce, working for a worldwide leader whose intelligence and insights are shaping the way people sell, and the way people buy.


Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success.

Additional Resources

Survey Help Desk

Find out more about J.D. Power surveys and learn how we can help you further.


J.D. Power Consumer Ratings

One of the only sources of consumer ratings based on verified product and service owners.


Social Media

Online, on-point, and ongoing, connect with J.D. Power on Twitter, Facebook, LinkedIn and more.



The most common questions about J.D. Power’s studies and rankings.


Media Contacts

J.D. Power has researchers, analysts, experts, and executives available to provide data, insight, and commentary to your story.


J.D. Power Awards

Celebrate your brand's major achievement with the trusted symbol of excellence.